Terms of service

Effective date: [DD Month YYYY]

Welcome to Kawai Paanda. By accessing or using [your-website-url.com], you agree to these Terms. If you don’t agree, don’t use the site.

1. About us

2. Orders & acceptance

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

  • Order confirmation email does not guarantee order acceptance; acceptance occurs when we dispatch the product.

3. Prices & taxes

  • Prices shown are in INR and may include GST where applicable. Shipping charges will be displayed at checkout.

  • We reserve right to change prices at any time.

4. Payment

  • Payments processed via Razorpay. By paying you authorize payment processing through Razorpay’s services.

5. Delivery

  • Estimated delivery timelines are provided in Shipping Policy. Delays can occur due to logistics, public holidays, or force majeure.

6. Returns & refunds

  • See our Cancellation & Returns Policy.

7. Intellectual property

  • Website content (text, images, logos) is our property. Do not reproduce without permission.

8. Limitation of liability

  • To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from use of the site/products.

9. Governing law

  • These terms governed by the laws of India. Disputes subject to courts of [Kolkata, West Bengal].

10. Contact